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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danielle Guthrie

July 15, 2026

5  out of  5
rating by Danielle Guthrie
"Great customer service, fast responses. I switched to this agency from another in order to have a more responsive agent."
We responded:
"Thank you for allowing us to help you in my office, and for the 5-star review. "
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Piazza Other

July 9, 2026

5  out of  5
rating by Piazza Other
"I had a fantastic experience working with Connie Aguirre at Bill Mahaffy Insurance Agency. Connie is incredibly professional, knowledgeable, and genuinely cares about her clients. She took the time to clearly explain all my options and made sure I understood my coverage, which gave me complete confidence in my decisions.
Her responsiveness and attention to detail really stand out. Any questions I had were answered quickly and thoroughly, and she made the entire process smooth and stress-free. It’s rare to find someone so dedicated to providing excellent customer service.
I highly recommend Connie and the team at Bill Mahaffy Insurance Agency to anyone looking for reliable, friendly, and trustworthy insurance support!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a fantastic experience with Connie and it doesn't surprise me at all. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Leland Fan

July 8, 2026

5  out of  5
rating by Leland Fan
"We have homeowners, auto, RV, and umbrella insurance with Bill Mahaffy and State Farm. The rates are reasonable and the service is exceptional. Connie is terrific. She is very knowledgeable about all our policies and very helpful in addressing our questions and concerns. When we had hail damage several years ago, State Farm worked closely with our contractors and we received a fair settlement. I would highly recommend this Bill to anyone in need of coverage."
We responded:
"Thank you for the amazing review, Leland! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Luis Sanchez

June 30, 2026

5  out of  5
rating by Luis Sanchez
"Connie Aguirre is an outstanding Office Manager and an absolute pleasure to work with. She is professional, knowledgeable, and always willing to go the extra mile to help others. No matter the situation, Connie approaches every challenge with a positive attitude, excellent communication, and a genuine commitment to getting things done.

She has helped me tremendously, and I truly appreciate all the time, effort, and support she has given me. Her dedication, organization, and willingness to assist make a real difference, and it's clear that she cares about both her work and the people she works with.

Thank you, Connie, for everything you do. Your hard work and kindness do not go unnoticed, and I highly recommend anyone who has the opportunity to work with you."
We responded:
"Luis, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Bill J Mahaffy III’s Team is just a call or email away!"
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Patrick Wilson

June 15, 2026

5  out of  5
rating by Patrick Wilson
"Connie Aguirre at Bill Mahaffy's State Farm office is a pleasure to work with. Earlier this year she was incredibly thorough in identifying every available discount for my home insurance program. She also proactively called me at auto renewal to let me know my pricing had gone down, which I genuinely appreciated. Most recently, when I needed to change a vehicle on my policy, she provided a same day quote and binder without any hassle. Connie is detail oriented, always follows up, and never lets anything fall through the cracks. I highly recommend working with her for your insurance needs."
We responded:
"What an accurate description of Connie. She is such a hard worker and is so helpful and thorough and a tremendous asset to our customers, and my business. Thanks for taking the time for the 5-star review and for letting us help you in our office. "
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Parker

June 12, 2026

5  out of  5
rating by Parker
"Bill's office staff is always very friendly and quick to help answer questions and resolve issues. They have that mom and pop welcoming feel which makes it nice to work with them."
We responded:
"We really try to have that mom and pop feel, and work hard to keep the relationship important with our business. Thanks for allowing us to help you here. "
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Fiorella Hernandez - DOR

June 8, 2026

5  out of  5
rating by Fiorella Hernandez - DOR
"love this office , especially Connie As an efficient assistant, I am designed to process your tasks rapidly and accurately :)"
We responded:
"Thank you for the 5star review and kind words. We love that you love our office!! "
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Jakob Andersson

June 6, 2026

5  out of  5
rating by Jakob Andersson
"The Bill Mahaffy office has been excellent to work with no matter how complicated our needs have been for the last 15 years. They always respond immediately and provide top tier, personalized customer service that fits all your needs. I always recommend giving Bill's office a call for any insurance needs!"
We responded:
"Thank you Jakob. We really enjoy working with you and taking care of your insurance needs."
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Lisa J

June 6, 2026

5  out of  5
rating by Lisa J
"I recently noticed a pretty large increase in my auto insurance premium and reached out to Connie to find out what was going on. As it turns out, dummy me accidentally added an extra 1 million miles when I submitted my odometer reading! Connie responded quickly via text and immediately spotted my mistake, saving me from spending any more time wondering why my premium had suddenly skyrocketed.

The correction was easy. We communicated by text, and I simply sent her a photo of my odometer so she could submit the updated mileage. The whole process was smooth and hassle-free.

Before switching to State Farm, I shopped around and compared coverage and rates with several insurance companies, and State Farm still offers some of the best premiums I've found. I've spoken with Connie on previous occasions as well, and she has always been friendly, helpful, and easy to work with.

Thanks, Connie, for making the process so easy and helping get everything corrected so quickly!"
We responded:
"I'm so happy that Connie was able to help you during a time of concern and frustration for you. We are always willing to work hard to fix any issues that may come up from time to time. We appreciate the 5-star review. "
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Rick Wenzel

June 3, 2026

5  out of  5
rating by Rick Wenzel
"My experiences with Connie, Bernadette and Bill are nothing less than outstanding. All 3 make you feel like you are a part of their family! THEY CARE. I had the opportunity to go with another insurance company but our FAMILY could never replace the relationship we have the entire group. Thank you for all you do!"
We responded:
"You are part of the family Rick, and we appreciate your continued business with our office. We know there are other options out there, but we continue to work hard to keep the relationships with our customers the center of all we do. "
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Bob Parker

May 11, 2026

5  out of  5
rating by Bob Parker
"Bill Mahaffy has been our agent for 25 years. Both he and his staff have been incredibly reliable and customer focused. I can't imagine letting anyone else service our insurance needs."
We responded:
"I really appreciate the kind words Bob. I really appreciate you allowing us to continue to help you after all of these years. The 5-star review is much very kind as well!! "
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BC C

May 10, 2026

5  out of  5
rating by BC C
"In this office, I had a great experience with Connie. I was so grateful when she helped me save so much money that I literally broke into tears. She really helped my whole family. Thank you, so much, Connie. 😊❤️🙏"
We responded:
"Wow!! Thank you for the wonderful 5-star review. I'm so glad we were able to save you so much on your policies. Connie always does a great job!! Thanks again for allowing us to help you in my office.
"
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Karen Graham

May 9, 2026

5  out of  5
rating by Karen Graham
"We have been with this office for a very long time. Bill is very easy to reach, and very helpful. We have been very pleased with the service and the staff"
We responded:
"Thank you so much for the 5-star review Karen. It's been great working with you for all of these years. I'm happy that you have been happy with the service you have received from us. "
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Marsel Shamgunov

April 29, 2026

5  out of  5
rating by Marsel Shamgunov
"Very friendly, quick, and helpful employees."
We responded:
"Hello Marsel, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! "
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Hayden G.

April 21, 2026

5  out of  5
rating by Hayden G.
"Billie is great, good communication!"
We responded:
"Hello Hayden, Thanks for the kind words! We are so happy that you are enjoying our office, and working with Billie. Please reach out to us with any additional questions or comments! "
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L Dl

April 13, 2026

5  out of  5
rating by L Dl
"Really, really good State Farm agent. I had another SF agent who didn't even return calls, and the Mahaffey agency has been like day and night. They stay in touch, always respond immediately to any of my concerns and are absolutely outstanding. They give me good, honest answers to my questions, and they consider how I like to be insured and never try to sell me anything I don't want. I have home and auto with them and have had it for a very long time."
We responded:
"We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon."
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Bob Stroh

April 1, 2026

5  out of  5
rating by Bob Stroh
"Have been with Bill and his team for more than 20 years. They always look out for me and my family. No presure at all, periodic reviews help me adjust any needs and concerns I may have."
We responded:
"Greetings Bob, Thanks for the kind words! We're thrilled that you had a great experience with our office. Looking forward to sitting down with you soon for our review. I appreciate the trust you have placed in us to protect your family. Cheers. "
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Tom Sharp

April 1, 2026

5  out of  5
rating by Tom Sharp
"very fast, reliable and available to me - and best prices around"
We responded:
"Dear Tom, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon."
Profile photo of Kory Jensen

Kory Jensen

March 31, 2026

5  out of  5
rating by Kory Jensen
"Bill has been with me and my family for many years. He is very knowledgeable and helpful when it comes to situations that stress me out. As soon as I was in my accident, Bill made sure I had all the documentation I needed and was there every step of the way. He made sure I had my rental car, my car was being worked on quickly, and anything else that has come up. I am a proud State Farm holder and I happy to have Bill guide me with my claims."
We responded:
"Thanks for such kind and amazing words Kory. I appreciate the 5-star review and the years you and your family have allowed me to help with your insurance needs. It was good to see you and update your policies due to your recent life changes. Thanks for putting your trust in me and my office. I really appreciate it. "
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Renee Kirschenmann

March 31, 2026

5  out of  5
rating by Renee Kirschenmann
"Never had any problems and customer service is always excellent!"
We responded:
"Hi Renee, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. "
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Abdullah Jawaid

March 25, 2026

5  out of  5
rating by Abdullah Jawaid
"Very prompt service. Overall great experience with Bill and Julie."
We responded:
"Abdullah, Thanks for choosing us and leaving such a great review! We love that you had such a great experience! If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!"
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Jack H

March 24, 2026

5  out of  5
rating by Jack H
"Pleasant and professional to work with. Thank you."
We responded:
"Jack, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!"
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Rob Voyvodic

March 23, 2026

5  out of  5
rating by Rob Voyvodic
"I really appreciate working with Julie in your office. She is not only knowledgeable, but also patient reviewing options which may be helpful to me. Well done!"
We responded:
"Thank you Rob. "
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Mary “MG” G

March 23, 2026

5  out of  5
rating by Mary “MG” G
"Very attentive and my billing is correct every month !"
We responded:
"Thanks Mary. Appreciate the kind words and 5-star review. "
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John Kemp

March 23, 2026

5  out of  5
rating by John Kemp
"Thanks Connie for all your help today! You and your office person personnel are always so helpful!"
We responded:
"That's great John - glad you have had such a good experience with Connie and our office. I appreciate you taking the time to give us the 5-star review. "